"That's impossible", said twins Jeremy & Liza after their Mom told them they're all connected by this thing called an Invisible String. "What kind of string"? They asked with a puzzled look to which Mom replied, "An Invisible String made of love." That's where the story begins. A story that teaches of the tie that really binds. The Invisible String reaches from heart to heart. Does everybody have an Invisible String? How far does it reach, anyway? Does it ever go away? Read all about it! THE INVISIBLE STRING is a very simple approach to overcoming the fear of loneliness or separation with an imaginative flair that children can easily identify with and remember. Here is a warm and delightful lesson teaching young and old that we aren't ever really alone and reminding children (and adults!) that when we are loved beyond anything we can imagine. "People who love each other are always connected by a very special String, made of love. Even though you can't see it with your eyes, you can feel it deep in your heart, and know that you are always connected to the ones you love."
If you are dissatisfied with the product you have purchased from our company, and it is still in unused condition, you may return or exchange your item within 30 days of purchase for a full refund. In the case of a defective item, we would be happy to exchange it for a new one. Please contact our office at (360) 433-2527 or firstname.lastname@example.org before returning a package.
Grief Watch offers a variety of shipping methods for you to choose from upon check out. USPS Priority orders generally ship within two business days of order placement. UPS orders ship once a week. Custom orders, such as added birthstones, personalized announcements and t-shirts, may take longer to ship. Large bulk orders may also take a week or so to ship. Business days are Monday through Friday. We are closed on all major holidays.
We will do our best to ship rush orders, such as UPS Next Day Air, received by noon, out that business day. If you absolutely need your product to arrive by a certain date and are concerned about which shipping method to choose, feel free to contact us in the office to so that we can assist you at (360) 433-2527.
Once your order leaves our facility we have no control over the delivery time or date, regardless of the shipping method. We cannot be held responsible for late deliveries caused by the delivering company, weather related issues, or other extraneous circumstances.
We use UPS or United States Postal Service as our carrier options.